Always get your parcel on the first delivery. We will leave it in your safe place.

A delivery tag means you'll never have to organise a parcel redelivery again.

Get a free delivery tag

Organising a parcel to be redelivered is annoying.

That’s why we created delivery tags.
We come and install one at a safe place of your choice so we can deliver your parcels first time, every time. You’ll never have to organise a parcel redelivery again.

Ever had to go to the depot to pick up your parcel?

Not home to sign for parcel during the day?

Sick of organising a redeliveries?

Come home to a missed delivery courier card?

If you answered yes to any of these, you need a delivery tag!

How we help you stop organising parcel redeliveries for good

Free installation
Deliveries to your safe place
Deliveries first time, every time
You deserve to be excited for every delivery!

How to stop organising parcel redeliveries

1. Fill out the online form

Nominate a safe place that you want your deliveries left on your property.

2. We install the delivery tag for free

You don’t have to worry about installation, we come install the delivery tag at your nominated safe place.

3. We deliver your parcels first-time, every time

We’ll leave your parcels at that safe place even if you’re not there. You'll never have to organise a parcel redelivery again

What is a delivery tag?

Delivery tags were created so that you always get your parcel first time. They are small metallic barcodes that are installed (peel and stick) at a safe place of your choosing on your property. You choose the safe place and your local courier will come and install it for you.
After installation, all future parcels you receive through New Zealand Couriers will be left in that safe place whether you are around or not. Our courier scans the delivery tag barcode when delivering your parcel so that you know when it has been delivered.
Authority to Leave
You deserve to always get your parcel first time. But if you leave it up to chance, it may not happen.

People like you that have stopped organising parcel redeliveries

"This has made my life dramatically easier and hassle free, packages are delivered on time and the courier always leaves these parcels in a safe location."
Jana, Invercargill
"As I work all week, I had to request re-delivery to my work address. Now I don’t have to ask for redelivery and know I won’t be kept waiting for my parcels."
Sharon, Masterton
"I find the delivery tag works really well - I have a safe leaving place. This way, my parcels are delivered even when I am out which of course, suits me better."
Jackie, Lower Hutt
"I tried to be home - if not, then I had to collect from the depot or ask for a redelivery. [With a delivery tag] it means that parcels are at my door."
Shelle, Papamoa

What is the best place for a delivery tag to be installed?

We recommend a dry, secure and easily accessible place away from the street. Under the deck, behind the BBQ, by the back door etc.
Our courier scans the delivery tag barcode when delivering your parcel so that you know it has been delivered so the chosen safe place needs to be accessible for the delivery driver.
You deserve to always get your parcel first time. But if you leave it up to chance, it may not happen.

Get a delivery tag installed at your safe place

We will leave your parcels at your chosen safe place first time, every time

I, (receiver's full name) have read and agree to the New Zealand Couriers’ Authority to Leave - Terms of Agreement and confirm that I am the lawful occupier of the address given and authorise New Zealand Couriers to leave all items for the address listed in the location above.

New Zealand Couriers Authority to Leave - Terms of Agreement

You agree to indemnify New Zealand Couriers of any loss or damage to the consignment as a result of the item being left on the property specified in the ‘Authority to Leave’ request form. This agreement will remain in place until either party requests to alter or cancel the agreement in writing.

If an item is delivered and subsequently found to have suffered damage, claim may still be made and the standard claims process will be followed.

It is New Zealand Couriers policy that items are not left at unattended / non secure premises, without prior written approval of the receiver. Further, that when such approval is given it is with the knowledge that the receiver accepts full liability for all items left at the listed premises / location. Completing the ‘Authority to Leave’ form provides such authority and authorises the New Zealand Couriers courier to sign for items on your behalf, where a signature has been requested. This Authority supersedes any previous authority.

For the avoidance of doubt, the authorisation permits New Zealand Couriers to leave items at the pre-arranged point regardless of whether the premises are attended or unattended.

The authority applies to all items addressed to the delivery address listed, regardless of the name of the recipient.

You declare that you are over 18 years of age and legally entitled to receive alcoholic products.

You undertake that the location provided above has no dogs or obstructions for the New Zealand Couriers courier.

Please note that the New Zealand Couriers contract is with the sender, our customer. While the majority of the time an Authority to Leave by a receiver is acceptable, there may be a few occasions where New Zealand Couriers is specifically instructed by a sender NOT to allow an Authority to Leave. On such occasions our courier will have to leave a card to call regardless of an authority given by a receiver.

New Zealand Couriers is part of the Freightways group of Companies, as such New Zealand Couriers contractors may from time to time deliver items on behalf of other Freightways Companies. These companies could be Post Haste Couriers, Castle Parcels, Now Couriers, DX Mail. It is also possible that those companies may at times deliver on behalf of New Zealand Couriers. Any Authority to Leave given regarding delivery will apply to all Freightways group companies.

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